Privacy Policy
Last updated October 15, 2026. This Privacy Policy explains how Digital Department, LLC (“Digital Department,” “we,” “us”) collects, uses and protects information when you visit getdigitaldept.com, fill out a form, or work with us.
1. Information We Collect
Information you give us: your name, email, phone number, practice or business name, website, and anything you include in a form, message, booking or social media message. Information collected automatically: device and browser type, pages visited, referring site and approximate location, through cookies and similar tools.
2. How We Use Information
To respond to inquiries and requests (including free audits), schedule calls, provide and bill for our services, send updates you have asked for, improve our website and marketing, and meet legal obligations.
3. Text Messages and Email
If you give us your phone number and consent, we may text you about your inquiry, appointments or our services. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. You can unsubscribe from marketing emails at any time using the link in the email.
4. Cookies and Analytics
We and our partners may use cookies, pixels and analytics tools (for example, from Meta and Google) to understand site traffic and measure our advertising. You can control cookies through your browser settings.
5. How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our CRM and booking platform, website host, payment processors, and email and text message providers, and only as needed to provide our services or when required by law.
6. Client and Patient Data
When we build systems for clients, we handle their customers’ information only on the client’s behalf and under our agreement with them, and we do not use it for our own marketing. Clients are responsible for making sure their use of these systems follows the laws that apply to them, including health privacy laws.
7. Data Retention and Security
We keep information for as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
8. Your Choices
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing us. We will respond within a reasonable time.
9. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this policy from time to time. The “last updated” date above shows when it last changed.
11. Contact Us
Questions about this policy? Email emily@getdigitaldept.com. Digital Department, LLC, Tennessee.